One Hawaiian restaurant thinks such a charge is fine. The restaurant, Keoni by Keo’s writes, in red print, on the front of their menu that “a 15 percent gratuity will be added to your check for parties of six or more and for non-English speaking guests.” The restaurant defends the gratuity because 99 percent of their customer base consists of tourists, many of whom do not have similar tipping traditions in their countries of origin. As a result, servers lose out on wages because the restaurant assumes 9 percent of its revenue will consist of tips when paying taxes.
In a KITV report, several English-speaking tourists objected to the policy. The Hawaii Civil Rights Commission plans to investigate the gratuity.